Customer Service

You wish to contact Air France online, please fill in the form:

For a priority response please enter your Flying Blue number.

You can also contact us :

by mail at the following address :

Air France - Europe
Service Client
TSA 21235
75564 Paris CEDEX 12
FRANCE

For your information

Don't forget to send original supporting documents which will allow us to process your request: these include invoice, ticket receipt, boarding pass, etc.

METROPOLITAN FRANCE

Air France
Service Client
TSA 21235
75564 Paris CEDEX 12
FRANCE
Fax: 03 44 14 44 79

EUROPE

Air France - Europe
Service Client
TSA 21235
75564 Paris CEDEX 12
FRANCE

FRENCH OVERSEAS DEPARTMENTS

Air France
Service Clients - FDF.SL
BP 569
97242 FORT DE FRANCE Cedex

Air France
Service Clients - RUN.SL
BP 845
97477 SAINT DENIS DE LA REUNION Cedex

FRENCH OVERSEAS TERRITORIES

Air France
Service Clients - PPT.SL
rue Georges Lagarde
B.P. 4468
98713 Papeete TAHITI

Air France
Service Clients - NOU.SL
Immeuble "le surcouf"
41-43 rue de Sébastopol
BP J4 NOUMEA Cedex
98849 Nouvelle-Calédonie