Ground and Air Operations

The Operations Control Centre, more commonly known as the CCO, is an essential body for the smooth running of the company’s operational activity. Based at headquarters in highly secure premises, the CCO operates 365 days a year, 7 days a week, 24 hours a day. 

With 17 professions working on a single platform, the 500 employees who make up the CCO work in shifts, day and night, to ensure the compliance of ground and flight operations, with the main goal of delivering the best possible travel experience to customers. 

Aware of all operational, commercial and economic challenges and requirements, these teams of experts rigorously monitor the development of over 1,000 flights, operated daily by the airline and its partners around the world.