New Terminal 2G lounge – a privileged area serving the needs of Air France customers at Paris-Charles de Gaulle
As from 1st March 2017, Air France Business and Elite Plus customers departing from Terminal 2G will be able to discover its new lounge. For its customers, Air France has seen things on a large scale by expanding its new lounge surface area by five times – a completely redesigned area spanning 730 sq. m located close to the boarding gates.
Sense of service
Combining the power of technology with the human element, this new lounge has been designed to offer the Company’s customers travelling to Europe and France fast and smooth access to the lounge. On their arrival in the lounge’s large circular area, they can either proceed to the interactive kiosks to make the most of their time in complete autonomy, or contact one of the available Air France agents. Equipped with a tablet, the agents are ready to help customers and offer a personalized response to their requests.
The “France is in the air” experience
Along the lines of the "France is in the air" theme, the new lounge at Paris-Charles de Gaulle Terminal 2G reaffirms Air France’s values: high quality, attention and pleasure. By combining comfort, chic and creativity, the company welcome its customers in a typically French atmosphere.
The Company’s customers discover a top-of-the-range lounge with all the latest trends as soon as they enter. Generously sized sofas, spacious and comfortable seats, designer cushions make for a cosier and warmer setting. Lighting, furniture and tables give customers a spontaneous feeling of being at home. These touches of luxury and comfort are also visible in the shower area featuring spa products and services. Finally, the Haussmann-inspired decoration adds the final touch of Parisian chic to the overall feel of this lounge.
New Parisian brasserie
In the same vein, this new lounge offers a new Parisian brasserie-style dining area, with metal lace partitions decorated with the Air France Accent logo pattern. The redesigned traditional bench seat encloses this chic and gourmet brasserie. It has an open kitchen and the dishes, both hot and cold, are always freshly prepared. For customers who are in a hurry, a coffee bar area, in partnership with Illy, offers a selection of fast food-type snacks. Starting in May 2017, in front of customers, a baker will prepare an entire new range of pastries and other classic French delicacies, presented fresh out of the oven.“Air France is committed to the move upmarket of its products and services. It was capital for our lounges to accompany these developments, notably on medium-haul routes where customers spend as much time at the airport as on the flight. This has been achieved with this modern and efficient lounge for our customers, offering them fast and easy access, a generous and comfortable space and a selection of fresh dishes. This premium lounge, reflecting our French Touch, is a considerable asset for Air France compared with our competitors”, stated Franck Terner, CEO of Air France.