Friday 18 March 2011
As soon as disaster struck Japan on 11 March 2011, Air France teams in Tokyo and Paris-Charles de Gaulle worked round the clock to enable a rapid resumption of flights to and from Tokyo and adapt the airline’s capacities to deal with the strong demand for flights to Europe.
Exceptional commercial measures
Air France has implemented exceptional commercial measures for its customers, namely:
. a very competitive special one-way fare from Tokyo to Paris, Osaka to Paris, and Seoul to Paris (700€ including fees and taxes) for passengers wishing to fly to Paris is available. This fare will remain valid until the 31 March.
. All passengers scheduled to travel from, to or via Tokyo or Osaka between 11 March and 8 May are offered, subject to certain conditions, the possibility of changing their travel itinerary.
Air France has modified the flight schedule of its two daily services by operating aircraft with larger capacity: Boeing 777-300s with seating for 472 passengers.
In addition, Air France is doing its utmost to increase capacity on departure from Osaka to Europe.
At this point in time, Air France has over 1,000 seats per day available from Japan to Paris.
Furthermore, KLM is also offering services to Amsterdam on departure from Tokyo (10 flights a week) and Osaka (1 daily flight).
Air France teams are endeavoring to anticipate any eventual cancellations from passengers who no longer wish to travel so that a maximum number of seats can be made available for those passengers wishing to fly to Europe.
At the moment the number of seats available for the coming days should be sufficient to satisfy the demand for flights to Europe. Air France will meet the demand if it increases by adapting capacity in real time.