Friday 19 July 2013
Since 2 April, Air France has been connecting Strasbourg to the hub at Paris-Charles de Gaulle with a rail service, operated under an Air France flight number, in partnership with the SNCF. In an aim to constantly improve its “Air&Rail product”, in September Air France will offer its customers new services geared to facilitating their trip.
Starting on 1 October, customers will be able to check in their baggage at the Air France ticket office located next to Strasbourg station1 and collect them on arrival at their destination, without the worry of having to retrieve them during their transit at Paris-Charles de Gaulle.
Air France’s “Air&Rail” service is identical to a flight connection with customers checking in their baggage once for the entirety of their trip.
During the return trip to Strasbourg station and with effect from 1 September, baggage will be unloaded and placed in a dedicated area on the station platform. Caddies will be made available for customers coming from Paris-Charles de Gaulle, thus facilitating their passage through the station to the exit.
As from 1st September, newspapers will be available free of charge for Air France customers boarding the train to Paris-Charles de Gaulle.
On board the TGV, all customers enjoy a free beverage – tea, coffee or a small bottle of mineral water.
Starting in September, Business and La Première customers will benefit from an additional dining offer. On trains running in the morning, a breakfast comprising a hot beverage and pastry will be offered. At other times through the day, customers will benefit from a beverage of their choice (hot or cold) and a sweet snack (crumble, mousse, brownie).
Customers travelling on a long or medium-haul Air France flight only make one reservation when purchasing their ticket. They therefore have a single contact and ticket for their combined air and rail trip.
At Paris-Charles de Gaulle airport, passengers proceed to terminal 2E or 2F located at a 6-minute walking distance from the station platform without leaving the airport. Air France agents are present in the station to accompany them to the airport.
During the return trip to Strasbourg, for transit times exceeding 1 hour and 15 mins, SkyPriority customers benefit from free access to the Air France “arrivals” lounge located in terminal 2C. Spacious shower facilities, an ironing service, breakfast, work areas equipped with computers and a selection of international newspapers are available to offer the customer optimum conditions in which to start the day.
After 14:00 and during closing times, customers will be able to access another lounge located in the TGV station at Paris-Charles de Gaulle.
Download the graphic: "Air&Rail, a quick and easy travel solution between Strasbourg and the world"
All passengers travel in a first class train compartment, no matter which cabin they’re in on the flight and enjoy increased comfort, a comfy personal area, WiFi connection and electric sockets.
In Strasbourg, a taxi service is available free of charge for La Première and Business2 customers.
Members of the Flying Blue frequent flyer programme also earn miles on this rail trip.
Air France agents are on hand in the two stations in Strasbourg and Paris-Charles de Gaulle to ensure smooth and efficient Air France service throughout the customer’s trip.
Air France offers four daily frequencies connecting Strasbourg station to the hub of Paris-Charles de Gaulle airport. These frequencies allow customers to access practically all Air France’s long-haul network.
Leaves Strasbourg: 06:01 / 09:46 / 12:16 / 19:01*
Arrives at Paris-Charles de Gaulle: 08:32 / 12:15 / 14:42 / 21:32
Leaves Paris-Charles de Gaulle: 07:29** / 10:26 / 12:36 / 18:28
Arrives in Strasbourg: 09:59 / 12:53 / 14:59 / 20:59
** except Sunday
In Strasbourg, passengers are welcomed by Air France agents at the check-in office located at 1b boulevard de Metz, directly accessible from the boulevard, without passing through the station. They can also log on to www.airfrance.com to check in online up to 30 hours before the train's departure.
A car park, car rental agency, taxi station and public transport among other facilities are located in the vicinity.
Every day from 05:00 to 12:15 and from 17:30 to 18:45 except Saturdays from 05:00 to 12:15.
During the return trip to Strasbourg, customers collect their baggage at Paris-Charles de Gaulle airport and drop them off at the Air France ticket office (level 2 TGV station) no earlier than 60 minutes before their train’s departure. They then retrieve their TGV boarding pass from Air France staff.
Air France and its regional subsidiary Hop! currently serve 16 destinations with direct flights on departure from Strasbourg:
· in France: Ajaccio*, Bordeaux, Calvi*, Figari*, Lille, Lyon, Marseille, Montpellier, Nantes, Nice, Paris-Orly, Toulouse.
· in Europe: Amsterdam, Rome, Venice, Vienna
1customers check in with their baggage no later than 30 minutes before the train’s departure
2reserved for customers having paid a full Business fare, free service anywhere within a 60 km radius of Strasbourg station.
Discover all the latest Air France news in real time wherever you are on the free iPhone application on the corporate website and on smartphones at http://mobile-corporate.airfrance.com/en
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