71% of customers use e-services at Paris-Orly
Tuesday 24 November 2009
In October 2009, 71% of Air France customers used e-services at Paris-Orly. This service, which does much to enhance the passengers’ travel experience at the airport, is appreciated the most by short-haul customers. Most flights leaving Paris-Orly are bound for French metropolitan destinations.
Air France is constantly developing e-services. The latest service introduced allows passengers to receive their boarding cards directly on cell phones. On the medium-haul network from April 2010, this service will even be automatic for customers travelling in Voyageur cabin class and having booked on
E-services include:
- e-tickets
- online check-in on airfrance.com
- check-in with self-service kiosks
- check-in with mobile phones
- and all the other services available on http://mobile.airfrance.com, or by SMS by texting 6 36 54 (in France only)
Further:
- French domestic network
- Paris-Orly
