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Stay connected on board! Air France and KLM to launch in-flight connectivity in 2013

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Monday 11 June 2012

  • A world exclusive offer of in-flight internet and data communications
  • A trial run on long-haul routes from February 2013  

Browsing the web or watching a live broadcast during your flight will become a reality on board Air France and KLM flights. In partnership with Panasonic Avionics, the two airlines are launching a joint in-flight connectivity programme on board their long-haul flights, with trials early 2013.  

This will enable customers to stay connected with the world through text messages or emails as well as internet connection and ultimately through live broadcasts of TV programmes. Thanks to this new technology, Air France and KLM will offer passengers access to a broad scope of data communications during the flight. On the specially designed in-flight website, a broad range of services will be offered for free, like latest news, TV channels relevant airline and destination information and a unique offer of online magazines. 

The trial phase will be conducted over the year 2013 on two Boeing 777-300s, operated by each airline. During this period, travellers will be able to hook up to the internet via their Wi-Fi enabled smartphone, laptop or tablet PC at a fixed rate, as well as use their mobile phone for sms or e-mail, whatever their travel class. We will ask our customers to provide feedback, along with their expectations and suggestions on improving these new services to be used as input for further future deployment. 

“Being permanently connected is now part of our customers’ daily lifestyles. This trial run is the first step of Air France’s and KLM’s long-term strategy to offer in-flight connectivity solutions across our long-haul fleet. We are pursuing our investments to even better serve our customers and to remain at the forefront in terms of innovations and mobile services”, stated Christian Herzog, Senior Vice President Marketing Air France KLM.

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