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Pricing error - Air France-KLM statement

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Air France-KLM wishes to clarify that a pricing error occurred concerning KLM flights on departure from Brazil over a short period, but formally denies the unrealistic and excessive financial losses allegedly incurred as reported by the media.

This mis-pricing generated very low prices (130 instead of 1029 USD) on KLM flights between Brazil and Amsterdam.


At this stage, we cannot confirm the exact amount of the financial impact, but it will be considerably lower than the amount indicated in the press.


Corrective measures were taken immediately to guarantee that this type of incident doesn't occur again.