Air France’s most important resource is its men and women whose first priority every day is to make the airline successful.
Throughout the complex history of Air France, its industrial relations policy has been guided by a will to cultivate harmonious labour relations that are a precondition for the development of a strong company.
Moreover, because a company’s performance is shaped by the skills of its personnel, Air France invests continuously and significantly in training.
As a global carrier and a leader in the air transport world, Air France relies on a wide array of professions, from the most spectacular, like the airline pilot, to the less known, like the flight manager on whose shoulders rests the profitability of a route.
Major investments in training
Air France has devoted 200 million euros to training its personnel. That represents 8.7% of the payroll, considerably more than is mandated by law.
Controlling the staff count
This has meant giving priority to in-house resources and promoting professional and geographical mobility.
A broad range of professions
Professions in the airline are very schematically divided between ground personnel and flight crews.
Among the ground staff, there are 12 professional families, related to operations (mechanics, airport staff, flight coordinators, etc.), sales or administration (head office and regional managements).
Flight crews include the cockpit crews (pilots) and the cabin crews (flight attendants).
Air France and KLM teams
Although the Air France and KLM teams are being brought together through joint training programmes and dialogue between management and unions, each airline follows its own human resources policy, given the differing legislative frameworks in France and the Netherlands.
Air France and KLM strive to share best practices while respecting the principle of coordination, as opposed to integration.
An AIR FRANCE KLM European Group Committee created in 2005-2006 is responsible for informing and consulting staff on issues that concern the Group as a whole.
A broad range of professions
Professions in the airline are very schematically divided between ground personnel and flight crews.
Among the ground staff, there are 12 professional families, related to operations (mechanics, airport staff, flight coordinators, etc.), sales or administration (head office and regional managements).
Flight crews include the cockpit crews (pilots) and the cabin crews (flight attendants).
Air France and KLM teams
Although the Air France and KLM teams are being brought together through joint training programmes and dialogue between management and unions, each airline follows its own human resources policy, given the differing legislative frameworks in France and the Netherlands.
Air France and KLM strive to share best practices while respecting the principle of coordination, as opposed to integration.
An AIR FRANCE KLM European Group Committee created in 2005-2006 is responsible for informing and consulting staff on issues that concern the Group as a whole.
