If you have a complaint to make about your trip, write to one of the addresses below, including proof of purchase (passenger's ticket receipt, boarding card, invoices, etc.) :

Metropolitan France

Air France
Service client
TSA 60001
60035 BEAUVAIS CEDEX
Fax: 03 44 14 44 79

You can also call: 0810 033 033 (€0.28/min from a land line), 10am to 12pm and 2pm to 5pm, Monday to Friday.

FRENCH OVERSEAS DEPARTMENTS

Air France
Service Clients - FDF.SL
BP 569
97242 FORT DE FRANCE Cedex

Air France
Service Clients - RUN.SL
BP 845
97477 SAINT DENIS DE LA REUNION Cedex

FRENCH OVERSEAS TERRITORIES

Air France
Service Clients - PPT.SL
rue Georges Lagarde
B.P. 4468
98713 Papeete TAHITI

Air France
Service Clients - NOU.SL
Immeuble "le surcouf"
41-43 rue de Sébastopol
BP J4 NOUMEA Cedex
98849 Nouvelle-Calédonie