Find the best fares on www.airfrance.com
Thanks to the reservations engine on the Air France websites (www.airfrance.com in France), surfers can find the best possible fare for the destination of their choice within a period ranging:
- for domestic and European flights, up to three days before and after the date initially chosen, i.e. over a period of seven days.
- for long-haul flights, up to seven days before and after the date initially chosen, i.e. over a period of fifteen days.
- Up to 200 flights may be proposed for each routing request!
For travel within continental France, this search engine can also be used for reservations at special fares for Couples, Young people, Students, Families and Seniors.
Book, buy and change your ticket online
Once the date of travel has been chosen, the customer can book and buy the ticket online. All Air France tickets issued are electronic tickets (e-tickets).
Online payment by credit card is secured: encryption of information sent online such as the credit card number is carried out according to the strictest standards (SAL protocol v3). Furthermore, the cryptogram keyed in during online payment provides an additional verification for securing of transaction.
Payment can also be made by phone. To do this, all you need to do, when making your booking over the Internet, is to select the option "pay by phone".
You then have 24 hours to provide your credit card number, at 36 54 in France (€0.34 inc. tax/min). After that time, the booking is automatically cancelled.
Change the time or date of your flight as it suits you. This is the freedom offered over Your reservations on the Air France websites.
All you have to do is fill in this field (accessed from the home page) with your name and the number of your reservation file. You will then access your current reservations, to check them out or modify them. In addition, the Your reservations page gives Air France passengers the possibility of obtaining information about the flight (applicable regulations, inflight service, offers at destination, etc.).
Use e-services to make your time in the airport easy!
E-services are the whole range of services offered to passengers by Air France and KLM using new information technologies. Passengers can enjoy a variety of e-services from check-in up to boarding. Thanks to the extensive range of services offered, each passenger can find what he or she most needs.
Traditionally, passengers check in for their flight at the check-in desk on arrival at the airport, drop off their baggage and obtain their boarding card.
While you can still do this, of course, e-services now let you:
- Check in, choose your seat and obtain your boarding pass with your cellphone
- Checking in from home or the office over the Internet
- Checking in at the airport at one of the self-service kiosks
Download the press kit "All you need to know for carefree travel with Air France"
Stay connected with your cellphone, around the clock, anywhere in the world
Air France customers can use their mobile phones to access travel-related information. Around the clock and from any location, they are free to consult mobile internet services by going to http://mobile.airfrance.com
http://mobile.airfrance.com/
Passengers can:
- check in 30 hours before their flight's departure
- obtain information on current flight schedules (and check their departure terminal or boarding gate, or confirm their arrival terminal with people who may be meeting them at the airport),
- consult the Air France flight timetable (to check the schedule for a later flight in the event that they are held up by an unforeseen appointment),
- access Air France telephone numbers abroad (to contact a local reservations centre or Flying Blue from their country of destination),
- consult their Flying Blue Miles balance and their most recent transactions,
- obtain a travel memo, with details of the travel itinerary (dates of reserved flights, flight times, departure and arrival terminal, etc.),
- consult the transfer routes in Paris-Charles de Gaulle airport .
• It's quicker and more efficient!
Connecting passengers in Paris-Charles de Gaulle who are unable to take their originally scheduled flight are repositioned on a later flight and now receive an SMS informing them of the alternative solution found by the Air France teams.
Passengers can obtain the new boarding pass and any vouchers (complimentary drink, meal, etc.) in seconds at a transfer kiosk.
• Customers can also use their cell phone to access the Air France mobile internet services anywhere in the world by sending a text message to 6.36.54 (with a French cellphone operator).
To get the latest information on flight AF 1234, for example, simply text AF1234 to 63654 (cost: €0.34 + your operator's SMS charge).
