At the airport

At the airport, Air France has made every effort to ensure its customers benefit from fast and easy passage through the airport, from the moment they arrive at the airport to finding their seat on board the aircraft.

At each airport, Business class customers benefit from dedicated welcome and check-in desks, guaranteeing fast, priority access with check-in and baggage drop-off.

At Paris-Charles de Gaulle, Business class customers are welcomed in a dedicated check-in area in terminals 2E and 2F. They can also modify their booking or benefit from exclusive services, such as having their checked baggage wrapped in protective plastic film at no extra charge.

Once check-in is complete, rapidity and efficiency are the watch words: priority channels allow customers to quickly complete customs formalities and pass through the security checkpoint before arriving at the Business lounge. At the gate, a dedicated channel allows customers to board at their convenience. On arrival, Business customers are among the first to disembark and if they have checked baggage, they enjoy priority baggage delivery.

Business class customers benefit from access to 500 lounges worldwide, including close to 50 Air France lounges, offering a wide range of services in a quiet, subdued setting, far removed from the hustle and bustle of the airport, where they can spend their time before their flight or between two flights as they wish.

In the lounges, customers can also:

• enjoy a drink and a snack,
• stay connected in workstations equipped with HP computers with free internet access, fax and printers. Some lounges, including those at Paris-Charles de Gaulle, also offer free wi-fi access.
• relax, read or work in comfortable chairs with adapted lighting. A wide selection of local and international newspapers and magazines is available in French, English and the languages of the country in which the lounge is located.
• pamper themselves: Air France and partner Clarins offer Business lounge customers at Paris-Charles de Gaulle free customized massage and facial treatments comprising exclusively natural, plant-based ingredients, adapted to travellers’ needs.
• freshen up and take a shower, with a toiletries kit at their disposal in the lounge shower cubicles.