Irrespective of the travel class, Air France makes excellence central to its commercial strategy in keeping with its traditions.
In addition to a vast network, the offer of fares combinable with those of KLM, and Europe's leading frequent flyer programme Flying Blue, Air France provides its customers with quality products and services, including La Première, Voyageur and the La Navette shuttle service.
On certain market segments, Air France offers customized services such as Dedicate, tailored to the specific demands of these business customers.
On-time performance is another important factor in the appraisal of service quality. Each month, Air France publishes punctuality data, and is number one among European airlines for on-time performance.
