February 19, 2019, Air France has planned special surprises for its customers travelling to China. For example, they will have unlimited access to Air France Play, the Air France app offering a wide choice of newspapers and magazines, videos and music. In the lounges, at boarding gates, Air France ticket offices and in the baggage arrival areas, red lanterns and posters have been installed to celebrate the Year of the Pig.
On Monday, February 4, customers on flight AF552 from Paris-Charles de Gaulle to Taipei were greeted by a guard of honour and were offered jars of honey at the boarding gate. Air France also offered all passengers on this flight their first red envelopes containing a greeting card and some lucky customers were given a small gift on board. In addition, greeting cards and jars of honey were also offered to customers on flights AF128 and AF138 on February 4 and AF116 on February 5, all heading for China.