Air France present at F8 as exemplary brand for customer service experiences on Messenger
At the 10th edition of the Facebook F8, held in San José (California) from April 30 to May 1st, Air France has been chosen as an exemplary brand that creates excellent customer service experiences on Messenger.
An international event bringing together developers, creators, entrepreneurs and innovators from around the world, this year, on April 30, Camille Demarez, Chatbot Product Owner will give a keynote address on customer service transformation on Messenger.
For the event, a video was made in the Digital Division’s offices. As part of this video shoot, Stephanie Charlaix Meyer, e-development manager was interviewed on Air France and Messenger. The video will be broadcast at the F8.
This conference offers networking opportunities, in-depth sessions and product demos that will present the latest innovations in the area of AI, open source, AR/VR, development programmes as well as new tools through the family of Facebook apps to help develop products and companies.