A fully-flexible travel experience with “Air France Protect”
Air France is adapting its commercial policy and offering its customers fully-flexible tickets to help them prepare for their trip in complete confidence and to postpone or cancel their trip easily in the event of unforeseen circumstances -
If the customer wishes to cancel their trip, their ticket can be changed at no extra cost and without proof, on the date and to the destination* of their choice. If they prefer, they can request a refundable credit voucher. These measures apply to all trips up to 31 March 2021.
If the flight is cancelled by the airline, customers can choose to postpone their trip to the date and destination* of their choice, request a full ticket refund or receive a credit voucher, which is also refundable if not used.
Air France is monitoring the changing health situation worldwide on a daily basis and is committed to providing its customers optimum health and hygiene conditions at every stage of their trip.