Questions in the sky: Air France staff answer your children’s questions!
“Why is there a small hole in the window? Do air hostesses have a hiding place on the plane? How many times does a pilot fly around the world? Why doesn't a plane flap its wings to fly?”
Children are particularly curious when they travel. To answer their many questions, Air France has created a question machine called "Questions in the sky". Designed to satisfy the curiosity of young children, this new experience allows them to ask their questions and above all to obtain reliable and concrete answers in return. Engineers, ramp agents, the Chairman, cabin crew, pilots, etc., Air France staff have taken up the challenge and are revealing the secrets of their profession to our young globetrotters.
A fun and digital experience
As from February 13, 2019, Air France is unveiling its mini website questionsinthesky.com, accessible at any time, which reveals close to 100 children's questions along with their answers provided by Air France staff. All the company's areas of activity are represented to enlighten our young globetrotters, to keep them busy before going on holiday!
A unique airport experience!
As from February 20, 2019, for the French school winter break, passengers travelling from terminal 2F at Paris-Charles de Gaulle Airport can discover Air France's special "Questions in the Sky" area. Children will be able to sit in an interactive cabin resembling a cockpit and ask the machine questions to find out everything they want to know about flying and travel. If the question already exists, the machine will answer it instantly. If the question remains unanswered, the child can post it so that Air France staff can answer it!
The Air France "Questions in the Sky" area is open from February 20 to March 3, 2019, in the boarding area at gates F41 to F56, terminal 2F, Paris-Charles de Gaulle airport, between 6am and 9pm.
A multi-channel communication campaign
As from February 13, 2019, a short film will accompany the launch of this event dedicated to children. It features a curious little girl inside and outside a plane, who asks Air France staff questions and invites Internet users to discover the website questionsinthesky.com.
On Twitter, from February 18 to 24, 2019, you can ask your questions related to the world of travel with the hashtag #questionsinthesky and you could be in with a chance to win plane tickets or toys from the Air France Shopping collection!
An ad campaign has also been launched on the radio and online.
Travelling is child's play
Dedicated to the well-being of families travelling on its flights, Air France has always been committed to providing a fun experience for children. To make this experience unique, the company ensures that the 1,400,000 young passengers it carries every year and their parents receive special attention, from the time they book their flight to the time they return home.
A "Kids" offer dedicated to younger travellers includes children's games kits on board, specific entertainment programmes and gourmet menus on long-haul flights. For children travelling alone, the "Kids Solo" offer is also there to accompany children and their parents.