You are
  • Select your profile
    • Journalist
    • Candidate
    • Passenger
    • Shareholder
    • Analyst / Investor
  • en
  • fr
Contact us
  • Company
  • Commitments
  • Your trip
  • Employment
  • Press
  • La Saga
Share

Air France launches “Ready to Fly”, a pre-travel health document verification service

Published on - July 15th, 2021
  • An innovative service allowing customers to ensure they have all the required health documents before going to the airport,
  • A smoother journey on the day of departure, by eliminating successive checks.
     

Since the beginning of the COVID crisis, Air France has been doing everything possible to assist its customers by enabling them to easily check the health documents required by the authorities of their destination country. This information is updated in real time on the airfrance.traveldoc.aero website.

With "Ready to Fly", the airline goes one step further by offering its customers the certainty of knowing that they have all the health documents required for their trip before they arrive at the airport.

A few days before departure, customers travelling on eligible flights receive an email inviting them to upload their health documents on an Air France online platform. These documents are then checked and if they are complete and correct, a confirmation message is sent to the customer. The boarding passes issued will then be marked "Ready to Fly", enabling them to be processed quickly by Air France teams at the airport on the day of departure.

If a document is missing or incomplete, customers receive a notification message inviting them to transfer the missing documents or to present them at the airport on the day of their trip.

With "Ready to Fly", Air France ensures its customers enjoy a relaxed start to their journey, knowing that they have all the documents they need to board their flight. This free and optional service also ensures a smoother customer journey through the airport, by eliminating successive checks.

Successfully tested since June, "Ready to Fly" will be available as from July 17 on flights from Paris to Corsica and French overseas destinations, before being gradually rolled out over the summer to a growing number of destinations.

Press area

Last news

Air France bolsters services to Canada and will launch new route between Paris-Charles de Gaulle and Ottawa in June 2023
2 days ago
Lifting of travel restrictions from/to China: Air France operate daily departures from Paris-Charles de Gaulle airport to Beijing, Shanghai and Hong Kong as of July 1, 2023
1 week ago
Air France embarks on WhatsApp for a more direct relationship with its customers
1 week ago
Subscribe to RSS feed

See also

Lifting of travel restrictions from/to China: Air France...
Air France unveils the names of its 17 partner chefs...
See all news
See all press kits en

Sitemap

  • Company
  • Commitments
  • Your trip
  • Employment
  • Press
  • La Saga

Group sites

  • airfrance.com
  • Air France-KLM
  • AFI KLM E&M
  • Air France & KLM Cargo
  • The Air France Foundation
  • AF KLM IT Solutions

Find out more

  • Air France Protect
  • Air France Shopping
  • Air France Travel Guide
  • EnVols
  • Flying Blue
  • Our recruitment offers
  • Partenariats Air France

On social networks

  • en
  • fr
  • Legal notice