CRM Marketing Manager

Become the captain of our customer relationships! As a CRM Marketing Manager at Air France, you'll be the conductor of our customer relationship strategy, steering every interaction toward a more personalized experience.

In this role, you’ll lead the management of CRM campaigns, analyzing data to tailor communications and enhance customer journeys. You’ll work closely with marketing teams to develop initiatives that boost passenger loyalty and engagement.

A typical project? Launching a customer loyalty campaign based on passengers’ behavioral data to increase engagement and retention.

You’ll make full use of the latest CRM tools, and your success will rely on strong data analysis skills and expertise in marketing automation. A results-driven mindset and proven experience in CRM campaign management are key to success in this role.

Join Air France and help deliver an exceptional customer experience—where every passenger feels valued throughout their journey!