On 11 September 2025, at the APEX/IFSA ceremony held in Long Beach, California (USA), Air France was certified as a 5-star airline for the 4th year running.
This ranking of the best airlines is compiled each year by the Airline Passenger Experience Association (APEX), a world-renowned research and evaluation organization in the field of the air travel experience. The ranking is based on the independent rating of more than one million flights by passengers from nearly 600 airlines worldwide, with scores ranging from 1 to 5 stars.
This year, the criteria have been even more demanding, limiting access to the 5-star category to only the 40 best airlines in the world, less than 7% of the airlines rated overall.
This award once again testifies to the excellence of the travel experience that Air France offers its customers, in all its travel cabins. From the attention paid to each customer in terms of seat comfort, to the rich and varied catering offer and the quality of the inflight entertainment, Air France is dedicated to ensuring that each trip is an unforgettable travel experience.
“Receiving this award for the fourth year running is an immense source of pride for Air France. These 5 stars testify to the quality of the travel experience that we strive to offer our customers on a daily basis. I would like to thank all our customers for the trust they have shown in our airline by voting for us, as well as all our teams, whose commitment and expertise are essential to our ambition to be one of the best airlines in the world,” said Fabien Pelous, SVP Customer Experience at Air France.