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Des engagements forts pour un voyage responsable

Air France publie aujourd’hui un manifeste dans les colonnes de plusieurs titres de presse française pour rappeler au grand public ses engagements et son ambition en matière de développement durable. Réduction et compensation des émissions carbone, produits et services écoresponsables, meilleure…

Air France and the solar impulse foundation call for solutions for the future of sustainable aviation

Air France and the Solar Impulse Foundation are calling for clean, efficient and profitable solutions to accelerate the ecological transition of the aviation sector. The two partners have developed a digital platform to enable project leaders to apply online. The Solar Impulse Foundation will first…Carbon footprintEfficiency (fuel, weight etc.)Alternatives to single use plastics and cabin waste managementClean ground operationsNoise reductionAviation and new energiesOn 1 October 2019, Air France announced an ambitious environmental roadmap that includes offsetting 100% of CO2 emissions from all domestic flights as from 1 January 2020, reducing CO2 emissions per passenger/km by 50% by 2030 compared to 2005, carbon neutrality of its ground operations, and…About Air FranceAir France, airline of French inspiration, with high standards and a caring attitude, turns the flight into a moment of real pleasure on all its daily operations in France, Europe and worldwide. Air France-KLM is the leading Group in terms of international traffic on departure from Europe. It…About the Solar Impulse FoundationFollowing the success of the first solar flight around the world, the Solar Impulse Foundation has launched the second phase of its action: selecting #1000solutions that can protect the environment in a profitable way and bring them to decision makers encouraging them to adopt more ambitious…N.B:For interview requests, please note that Bertrand Piccard, Chairman of the Solar Impulse Foundation, will be at COP25 in Madrid from December 6th to 12th.To download premium multimedia contentConnect with the Solar Impulse Foundation

Air France plans flights from San Francisco fueled with sustainable aviation fuel

Monday 2 December: Air France (1) and Shell (2) have signed a memorandum of understanding signaling their intent to fuel flights from San Francisco International Airport using a blend of conventional and sustainable aviation fuel (SAF) with effect from 1 June 2020. This collaboration between Air France, World…The SAF is notably made from inedible waste fats and oils. ThisRSB (4)-certified alternative fuel meets strict sustainability standards and can be delivered via the airport’s hydrant system. The airline anticipates that this initiative will help save approximately 6,000 tons(3) of CO2 (5) over a period of 16 months. Air France has long advocated the creation…ABOUT AIR FRANCEAir France, airline of French inspiration, with high standards and a caring attitude, turns the flight into a moment of real pleasure on all its daily operations in France, Europe and worldwide. Air France-KLM is the leading Group in terms of international traffic on departure from Europe. It…ABOUT WORLD ENERGY• World Energy is one of the largest and longest-serving advanced biofuel suppliers in North America. Founded in 1998, the company operates biodiesel manufacturing plants in Houston, Texas, Natchez, Miss., Rome, Ga., Harrisburg, Pa., Hamilton, Ont., In Paramount, Calif. the company operates a…ABOUT SHELL AVIATION• With one of the most extensive refuelling networks in the world suppling fuels and lubricants at about 900 airport locations, operating across 60+ countries, Shell Aviation’s customers range from private pilots to the world’s largest airlines. Its diverse range of world-class fuels, lubricants…

Air France opposed to the eco-tax proposal announced by the government

Air France’s official reaction to Elisabeth Borne and François de Rugy’s statements on July 9, 2019 Air France strongly disapproves the announcement of a proposal to introduce an eco-tax varying from 1.5 to 18 euros on tickets for all flights departing from France as from 2020. This new tax would…This tax would represent an additional cost of over 60 million euros per year for the Air France group, i.e. the equivalent of the measures adopted during the French Air Transport Conference, aimed at strengthening the French flagship carrier’s competitiveness. This measure would be extremely penalizing for Air France, of which 50% of its flights are operated out of France, and notably for its…

Air France unveils its new la Prairie beauty treatment centre in the New York-JFK lounge

On February 6, 2019, Air France inaugurated its new beauty treatment centre in its terminal 1 lounge at New York-JFK airport, in exclusive partnership with luxury beauty and skincare specialist, la Prairie. After revamping its dining area in December, the Air France lounge has introduced new…A moment of relaxation and well-being before the flightThis new space spanning 30 sq. m, decorated in La Prairie’s emblematic style, is accessible to La Première and Business customers and Flying Blue Platinum and Gold members. It is equipped with two private beauty booths with a massage table for the longer treatments, like in a real beauty institute…A new dining areaIn December 2018, Air France unveiled a completely renovated dining area in its New York-JFK lounge. Business customers enjoy the Night Service offer in a brand new setting, with a more convivial and contemporary feel, dominated by white and wood tones. In this area located on the mezzanine, new…Night Service – dine in the lounge and sleep on boardThis new dining area has been designed to offer customers the Night Service. This service anticipates Business customers’ need to enjoy a good night’s sleep on night flights between New York and Paris. They can thus enjoy at no extra charge the same gourmet French meal in the airport lounge as the…Flights (in local time) concerned by the Night Service offer -AF009: leaves New York – JFK at 22:50, arrives at Paris-Charles de Gaulle at 12:00 the next day;AF011: leaves New York – JFK at 21:30, arrives at Paris-Charles de Gaulle at 10:50 the next day. Flights operated daily.Art at the heart of the loungeMoreover, to mark the brand new design of its lounge in New York, Air France offers its customers art exhibitions all year-round. From January to June 2019, customers can discover the universe of Roger Bezombes. A collection of 16 lithographic posters, created by the French artist for an Air France…Download the visuelsAbout Air FranceAir France, a global airline of French inspiration, with high standards and a caring attitude, turns the flight into a moment of real pleasure on all its daily operations in France, Europe and worldwide. Air France-KLM is the leading Group in terms of international traffic on departure from Europe…About La PrairieLa Prairie is the leader in luxury skincare, present in 90 countries around the world. Synonymous not only with luxury, the La Prairie name evokes innovation, performance, high-end service and Swiss perfection — the purity, precision, innovation and craftsmanship inherent to the extraordinary land…

Questions à réactions : les personnels d’Air France répondent aux questions de vos enfants !

« Pourquoi il y a un petit trou dans la vitre des hublots ? Est-ce que les hôtesses ont une cachette dans l’avion ? Ça fait combien de fois le tour du monde un pilote ? Pourquoi l’avion il ne bat pas des ailes pour voler ? » Les enfants sont particulièrement curieux lorsqu’ils voyagent. Pour…« Questions à réactions ». Imaginée pour assouvir la curiosité des plus jeunes, cette nouvelle expérience leur permet de poser leurs questions et surtout d’obtenir en retour des réponses fiables et concrètes. Ingénieurs, agents de piste, directeur général, hôtesses et stewards, pilotes, etc. Les personnels d’Air France se…Une expérience ludique et digitaleDès le 13 février 2019, Air France dévoile le mini sitequestionsareactions.fr, disponible à tout moment et permettant de découvrir de façon ludique près de 100 questions d’enfants et autant de réponses données par les personnels d’Air France. Tous les métiers de la compagnie sont ainsi représentés pour éclairer les petits voyageurs. De quoi patienter avant le départ en…Un rendez-vous en aéroport à ne pas manquer !À partir du 20 février 2019, à l’occasion des grands départs en vacances, rendez-vous au terminal 2F de l’aéroport de Paris-Charles de Gaulle pour découvrir l’espace « Questions à Réactions » d’Air France. Les enfants pourront s’installer dans un cockpit d’avion et interroger directement la machine…Une campagne de communication multi-canalDès le 13 février 2019, un film accompagne le lancement de cette opération dédiée aux enfants. Il met en scène une petite fille curieuse se promenant dans les coulisses de la compagnie pour poser ses questions aux personnels d’Air France et invite les internautes à découvrir le site…VideoAir France - Questions à RéactionsVoyager est un jeu d’enfantDévouée au bien-être des familles qui voyagent sur ses lignes, Air France a depuis toujours à cœur d'offrir une expérience ludique aux enfants. Pour faire de cette expérience un moment unique, la compagnie comble les 1 400 000 petits passagers qu’elle transporte chaque année et leurs parents de…

Air France launches its new in-flight wi-fi offer

A free "Message" pass for all customers to send text messages from their favourite apps; Two fee-paying "Surf" and "Stream" passes to access the Internet on board all Air France flights; The entire fleet to be equipped with Wi-Fi by 2020.Air France CONNECT; stay connected throughout your flightOn board its Wi-Fi equipped aircraft, Air France offers a new connectivity service, called Air France CONNECT . Customers can now access 3 Wi-Fi passes on their own devices (smartphone, tablet, computer):VideoAir France CONNECTA free "Message" passThis allows customers to send and receive Whatsapp, Facebook Messenger, iMessage and WeChat messages free of charge on their smartphone or tablet throughout the flight. Customers can also access the airfrance.com website and the Air France app to consult or modify their reservations.A "Surf" passThis enables customers to surf the Internet and consult or send emails. Customers can use this service in the following way: 3 euros for the entire duration of the trip on short-haul flights; As from 5 euros for the entire duration of the trip on medium-haul flights; 8 euros (2,700 Miles), for one…A "Stream" passAvailable on all long-haul flights, this includes all the benefits of the Message pass and the Surf pass. The Stream pass allows you to benefit from a high speed internet connection to enjoy streaming and downloading throughout the flight for just 30 euros (10,000 Miles). The Air France CONNECT…How does it work?As soon as they arrive on board, after activating airplane mode on their device, Air France customers can activate Wi-Fi and select the "AirFranceCONNECT" network. They will be automatically directed to the connect.airfrance.com connection portal. Customers can pay for Surf and Stream passes by…The entire fleet to be equipped with Wi-Fi by the end of 2020By the end of 2018, the in-flight Wi-Fi offer, Air France CONNECT, will be available on 22 long-haul aircraft and 8 short- and medium-haul aircraft, with an aim of equipping the entire fleet by the end of 2020.VideoWi-Fi Air France Take a look behind the scenes of a Wi-Fi antenna installation on a Boeing 777-200.

A simpler, streamlined and personalized travel experience thanks to Air France’s digital innovations

To mark its seventh edition of #AFDigiDays , Air France is presenting its latest digital innovations. With a range of solutions including the Air France app, a hold baggage tracking system and the biometric boarding pass, the company is constantly improving every aspect of the customer journey, to…New features on the Air France app, your travel companionWith close to 6.6 million downloads, the Air France app is evolving constantly and offers new features to assist customers, help them personalize their trip and save time. They can discover these digital innovations at the different stages of their trip - Additional payment methods -Google PayandApple Payare the latest additions to the classic, secure payment methods available when purchasing your ticket. Faster check-in – entering your passport details in a single click is now easier than ever before. Simply click on the “Scan passport” pictogram, then place the passport in the specified field. All data is automatically updated.Real-time airportaccessindications with geo-localization – irrespective of the customer’s location, they can easily plan their commute time to the airport thanks to a multi-transport itinerary (car, public transport, etc.) in real-time.A guided airport tourthrough to the boarding gate – a map is automatically offered to the customer indicating how to get to their boarding gate, making it easier for them to find their way around the airport.Real-time baggage tracking– each customer receives a notification informing them of the whereabouts of their baggage throughout their trip and the number of the carousel where they can collect their baggage on arrival. The Air France Play app is also enhanced with new entertainment options. Customers can enjoy more than 160…Biometrics to simplify the customer’s journeyTo reduce waiting time at the airport, Air France is currently testing the biometric boarding pass solution at baggage drop-off points and boarding gates thanks to facial recognition. When checking in on the Air France app or at an airport self-service kiosk, customers will be invited to scan their…Air France CONNECT, to stay connected throughout your flightOn board its Wi-Fi equipped aircraft, Air France offers a new connectivity service, called Air France CONNECT . Customers can now access three Wi-Fi passes on their own devices (smartphone, tablet, computer):A free “Message” passThis allows customers to send and receive messages free of charge on their smartphone or tablet throughout the flight. Customers can also access the website and the Air France app to consult or modify their reservations.A “Surf” passThis enables customers to surf the Internet and consult or send emails. Customers can use this service in the following way: 3 euros for the entire duration of the trip on short-haul flights; As from 5 euros for the entire duration of the trip on medium-haul flights; 8 euros (2,700 Miles), for one…A “Stream” passAvailable on all long-haul flights, this includes all the benefits of the Message pass and the Surf pass. The Stream pass allows you to benefit from a high-speed internet connection to enjoy streaming and downloading throughout the flight for just 30 euros (10,000 Miles). The Air France CONNECT…Lea, the Air France chatbot dedicated to operating irregularitiesTo significantly improve the experience of customers affected by an operating irregularity, Air France presents its new chatbot, Lea. This virtual assistant allows customers to remain in permanent contact with the company, and offers assistance and support through to the end of their trip.…VideoAir France’s digital innovations

Air France presents its new economy and premium economy collection

At IFTM Top Resa, Air France is today presenting its new Economy and Premium Economy cabins, highlighting its offer of a new travel experience on board its 15 Airbus A330s which will be refitted as from January 2019. In addition, customers will progressively discover a new colour scheme and…Economy, comfort for allThe Economy seat is changing for even more comfort: - more space between the armrests (44cm); - reinforced ergonomic foam in the seat and a 118° recline; - 79 cm legroom; - a larger tray table and a wider, latest generation 11.7-inch (29.8 cm) 16:9 touch screen. For an even more comfortable trip, a…Premium Economy, even more comfort and servicesIn the Premium Economy cabin, privacy and elegance prevail. Comfort is in the spotlight on the Airbus A330 with additional space - - A 130° seat recline in a fixed shell; - one of the widest seats with 48.3 cm; - 102 cm seat pitch; - lumbar support adapted to different body shapes; - additional…It’s the little things that make a differenceIn addition to new seats and a new Economy and Premium Economy colour scheme, Air France is providing its customers with even more special attentions. As soon as they arrive on board, customers are welcomed with an oshibori** to freshen up. At aperitif time, the cabin crew offer customers a…

New "Kids" activity kit on board Air France flights for young globetrotters from 5 to 11 years old!

From May 2019, Air France will be offering a new model of its "Kids" activity kit on board its long-haul flights. This new brightly-coloured kit is offered by the crew to all children between the ages of 5 and 11. It contains all kinds of surprises for kids to enjoy and take home after their trip:…Keep kids busy before going on holiday withQuestions in the SkyChildren are particularly curious when they travel. To answer their many questions, Air France has created a mini website called questionsinthesky.com . Available at all times, it provides the answers to close to 100 questions that any curious young traveller may have. Engineers, ramp agents, the…Travelling is child's playDedicated to the well-being of families travelling on its flights, Air France has always been committed to providing a fun experience for children. To make this experience unique, the company ensures that the 1,400,000 young passengers it carries every year and their parents receive special…