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Cabin crew
© Air France
© Air France
The highly competitive environment of air travel requires Air France to continually adapt in order to give our customers an impeccable quality of service while pursuing the continual objective of Flight Safety.
Air France cabin crew are highly skilled and trained professionals, experts in customer service and able to work under pressure.
Nearly 12,496 flight attendants accompany you on your journeys 365 days a year and 24 hours a day.
As part of the Cabin Crew, you have extensive contact with our passengers and play a major role in attentive customer relations – a key factor in earning their loyalty and promoting the Air France brand.
You will work on Air France’s Short-Haul, Medium-Haul or Long-Haul networks.
Your availability, adaptability, interpersonal skills, flair for customer service and interest in teamwork are all key assets for the profession of flight attendant.
Discipline, a focus on customer service, excellent interpersonal skills and a good presentation are qualities that could make you our next employee.
TO BE A FLIGHT ATTENDANT IN ALTERNATION
Prepare for the Professional Qualification Certificate for cabin crew with Air France and the CFA for airline professions (AFMAé).
Assigned to the Paris bases: At Roissy Charles de Gaulle and Orly, alternating cabin crews carry out their mission on Air France’s Short-Haul, Medium-Haul or Long-Haul networks according to the Company’s needs.
Our professions
Air France Flight Attendants on a sandwich course
With excellent interpersonal skills, good listening skills and strong team spirit, Air France flight attendants are the Company's main ambassadors to customers and carry out the following main activities:
- Ensure the safety of passengers by respecting the rules in force.
- Ensure customer service in line with Air France's quality and excellence objectives.
- Personalise the customer relationship to contribute to customer satisfaction.
Job description
The succession of work and rest periods may lead to work at nights and on weekends and public holidays, which requires an excellent physical condition.
Staff must be punctual and available throughout the assignment.
Flight attendants must wear a uniform.
The type of contract is a work-study contract (fixed-term contract).
The programme alternates periods of flight with crews and training at the CFA des Métiers de l'Aérien school for airline professions. Application conditions:
Have at least a baccalaureate certificate or a certificate of level IV studies for holders of foreign diplomas (for any information concerning this certificate, contact the CIEP). Be a national of an EU Member State.
Be fluent in English and hold a minimum of a B2 English language certificate dated within 24 months (original required). Equivalence with B2 level, according to the Common European Framework. Experience as a cabin crew member is not necessary and applicants do not require the CCA. Mandatory documents to be submitted in your individual profile on the Air France website https://recrutement.airfrance.com:
For ALL applicants:
Your CV indicating your availability to start a training course if you are successful.
Your cover letter,
Your certificate of English language,
A copy of your valid passport,
A copy of your Baccalaureate certificate.
+ For applicants holding the CCA:
CCA, medical fitness for holders
+ For applicants not holding the CCA:
50-metre certificate - swimming, completed in less than 90 seconds with a lifeguard (with the time set)
N.B.: Applications from holders of a recognised disability status shall be accepted only with medical approval for the exercise of the function in accordance with the legislation.
Commercial Flight Attendant
You have excellent interpersonal skills, you are a good listener, you have a very good attitude, you are rigorous and you like working in a team.
Become the Company’s main ambassadors to our customers by joining the 13,000 Air France cabin crew.
You will ensure the safety of our passengers and personalise the customer relationship to contribute to their satisfaction in line with Air France's quality and excellence objectives.
At Roissy Charles de Gaulle and Orly, alternating cabin crews carry out their mission on Air France’s Short-Haul, Medium-Haul or Long-Haul networks according to the Company’s needs.
Having acquired extensive experience in customer relations around the world, you will have the possibility after 6 years of service to apply for the position of Cabin Manager and hold a managerial position. You will be able to manage a team of up to 6 people. Afterwards, you can either apply for a position as Cabin Crew Chief on a long-haul flight with an extended team of 8 to 13 cabin crew including 1 to 2 cabin crew chiefs, or you can put your skills at the service of the company by moving to a management position as a Cabin Crew Instructor as part of the In-Flight Services Division.
Join us as a hostess or steward and "fly in style"! Application conditions: Have at least "baccalaureate" qualification, or a certificate from the International Centre for Studies in Education (CIEP) recognising level 4 studies for foreign diplomas
• Have a document certifying your level of English, validated within the last 24 months
• Be a national of a country in the European Economic Area
• Have a valid Cabin Crew Certificate (CCA) (not mandatory for cabin crew on work-study programmes)
• Have the physical and mental fitness for the profession (it is your responsibility to keep up to date with your medical check-ups during your initial training)
