Customer support manager

Looking for an opportunity to work in a high-level position combining customer relations and aircraft maintenance? Consider a career as an Air France Customer Support Manager! Much like an orchestra conductor, you will combine operational management, responsiveness and attentive listening to guarantee the satisfaction and loyalty of our customers – primarily airlines – while looking after the interests of our company.

As an integral part of the Aircraft, Engine or Equipment maintenance departments, you will be responsible for the operational performance and profitability of the contracts in your portfolio. Acting as a key interface between external customers and in-house teams, you will analyze costs and revenues to propose concrete improvements,increasing profitability.

By taking part in the launch of new contracts, and then managing them on a day-to-day basis, you will contribute directly to the growth of Air France's sales. Join us and be at the heart of the sales action, where every decision counts and every interaction generates value.