© Air France

© Air France

With a network of over 1,200 employees based in Paris, Amsterdam, Toulouse and Valbonne (Sophia Antipolis), the IT department is an essential player for all activities of the Air France-KLM group.  

Every day, we put our multiple skills to work for the group’s various professions: 

Digitisation of operational processes, digital applications and tools, data management and so forth. IT works to support the group’s professions to offer a seamless, secure, reliable and pleasant customer experience, with the aim of constantly adapting to the innovations and needs of passengers. 

Each year, in an ever-changing ecosystem, Air France-KLM invests over €200 million to develop cutting-edge solutions, support the company’s transformation and optimise its operational performance. 

IT professions are performed in five main areas of activity: 

  • Defining and implementing IT strategy  
  • Developing application solutions  
  • Distributed services  
  • IT production 
  • Project ownership assistance: Assistant project owner 

A Data Factory at the heart of the company's operations 

In order to support this ambition and place data at the forefront of its strategy, in 2022 Air France opened the doors of its Data Factory within its headquarters at Paris-Charles de Gaulle.  

A real tool for accelerating transformation, it is also a lever for responding to the various strategic challenges faced by Air France.  

Supporting all the company’s professions, the Data Factory marks the desire to make data available and accessible to all employees so that it is more readable, better understood and used on a daily basis.  

The Data Factory provides its many areas of expertise (data analysis, data visualisation, data science, business intelligence, big data, transformation) to accelerate the implementation of strategic data projects for the company.  

It also fosters the democratisation of data use through its DataViz Café, where all employees can find support for accessing data or setting up indicators and dashboards. 


You will analyse the specifications, programming, acceptance and configuration of applications (developments and/or adaptations).

You will develop the necessary objects to create the software, as well as the associated interfaces.

To this end, you will participate, together with the project team, in analysing the customer's requirement (challenges, objectives, functionalities, use constraints of the software to be developed, quality requirements) and formalising the proposed orientations (detailed functional specifications).



Working in the Operational Research department, you will conduct studies, consulting and the development of decision-support and forecasting tools for all of the group's businesses (Revenue Management, Programme, Ground Operations, Air Operations, Cargo, etc.).

You will design advanced methods and tools to predict and size resources as effectively as possible and optimise revenues. 

You will leverage all of the airline's data to create value, thereby sharing a cross-functional insight into the group.

You will conduct technology market intelligence gathering in Operational Research and Data Science (advanced statistics, big data technologies, etc.). 

You will leverage and analyse large volumes of data, devising, developing and industrialising advanced analytical approaches that can be used to solve complex business problems: product recommendations, product decisions, incremental performance measurement and short- or long-term forecasts.



You will help to secure the IT systems; to this end, you will check the performances and operating quality of the elements installed and optimise their settings to achieve continuous improvement.

You will conduct studies on upgrading and replacing the system's products.

You will conduct short-term technology market intelligence gathering concerning open systems, servers, backup methods and security products.

You will help to develop the investment plan concerning the system by identifying the anticipated loads of the computers (CPU requirement, disc requirement, etc.).



At the Air France-KLM Group's Information Systems Division, the AFKL Telecoms Department provides telecommunications and network connectivity solutions and services that are efficient in terms of functionality, operational performance and cost.

Working closely with the business units, network engineers harness their IT expertise to support the Group's digitalisation and its numerous transformation projects. Network and security engineers are mainly involved in our wired LAN infrastructure, which extends across the world. As a network engineer, you will provide engineering and connectivity support for the LAN.



Created over 60 years ago, Air France’s Operational Research Department has maintained its position as a leader in the field of operational research, data science and artificial intelligence by providing prediction and optimisation tools to all of the company's business lines, including flight crews, aircraft maintenance, network and flight scheduling, the operations control centre, and revenue management.

The role of the cloud engineer: Transform raw data into intelligent decisions to better optimise the business lines of Air France-KLM.



With existing IS applications standing as essential supports for completing the company’s missions, Business Analysts ensure the optimal use of the functional process(es) for which they are responsible. Working as part of the Production team of the Financial Shared Service Center (FSSC), Business Analysts are responsible for the proper functioning of one or more application modules as well as their upscaling in accordance with business orientations and needs, and for the operating methods and processes determined by the business.




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