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Air France unveils its new in-flight safety video

A musical stroll through the most famous places in France; A film to watch on board Air France long-haul flights as from March 1st 2021. VideoNew safety instructions | Air France https://youtu.be/NhA0aL105Nw Air France is today unveiling its new in-flight safety video, an elegant, lively and fast-moving showcase of French culture. Incorporating all the latest regulatory changes in force, this video symbolizes the essence of the Air…

Air France tests the ICC AOK Pass solution for digitizing COVID-19 test results

- A 4-week test programme on the Paris CDG-Pointe-à-Pitre and Paris CDG-Fort-de-France routes from March 11, 2021 - A solution supported by MedAire / International SOS, the International Chamber of Commerce and SGS to provide secure verification of COVID-19 status and streamline the customer…About Air FranceSince 1933, Air France has been promoting and highlighting France throughout the world. With an activity divided between passenger transport, cargo transport and aeronautical maintenance, Air France is a major air transport player. A workforce of more than 45,000 staff are committed on a daily…About ICC AOKpassICC AOKpass is co-founded by the International Chamber of Commerce (ICC) and global industry leaders in health and certification services, International SOS and SGS Group. With an extensive international network of over 80,000 accredited clinics and health providers already in place, ICC AOKpass…About MedAireMedAire, an International SOS company, has been a partner to the aviation industry since 1985. MedAire provides fully integrated travel health and security solutions to over 150 of the world’s leading airlines and more than 4,000 private aircraft including 75% of fortune 100 companies. Integrated…

Covid-19: the Cargo community at Paris-Charles de Gaulle Airport is fully mobilized and getting ready for the delivery of future vaccines

Acting together within the ACFA (Air Cargo France Association), the entire Cargo community at Paris-Charles de Gaulle Airport, Europe’s leading airport for air freight activities, is rallying round massively to prepare for the supply and distribution of future Covid-19 vaccines, once these have…ACFA, a professional association bringing together all cargo operators at Paris-Charles de Gaulle Airport (airport platform, freight forwarders, handlers, express operators and airlines) as well as the French state services (delegation of the Prefecture of Police for the safety and security of…CEIV Pharma(Center of Excellence for Independent Validators) certification, which has become the international standard in the transportation of pharmaceutical products and especially vaccines.ACFA is currently working on new areas for improvement in order to increase the airport’s level of performance in managing vaccine flows, with two main watchwords: speed and safety.Speed: to minimize transit time of vaccines at the airport. In this context, discussions are mainly focused on customs clearance procedures and on the overall reduction of vaccine transit time between road trucks and planes;Safety: operations are carried out by pharmaceutical product logistics specialists who have developed a long-standing and worldwide expertise. Thanks to theirGDP(Good Distribution Practices) certificationsissued by the European Medicines Agency orPHARMA CEIV(Center of Excellence for Independent Validators) issued by the International Air Transport Association (IATA), Paris-Charles de Gaulle Airport's operators guarantee safe treatment that complies with the highest standards in the pharmaceutical sector. With more than 3,500 sq. m of warehouses…ACFA wishes to support the views expressed by IATA (International Air Transport Association) concerning a greater flexibility of air traffic rights so as to privilege the most direct routesbetween the production sites of future vaccines and France, or vice-versa from France to countries requiring supplies of vaccines or active substances. On this occasion,Laurent Bernet,chairman of SYCAFF(Trade Union of Freight Airlines in France) andchairman of ACFA, stated: "our airlines and the entire Paris-Charles de Gaulle's air cargo community have shown that they were perfectly able to manage the first period of the crisis, marked by the urgent transport of personal protective equipment. Today, we're even more determined than ever to meet the challenge…Christophe Boucher,Executive Vice President Air France Cargo, said: "we are fully committed alongside ACFA and the entire Paris-Charles de Gaulle cargo community to meeting the unprecedented challenge of delivering the Covid-19 vaccines. On the strength of our 30 years’ experience in transporting pharmaceutical products, we have demonstrated our teams’…Joël Glusman,CEO of TLF Overseas: ' the freight forwarders and customs representatives specialized in customs clearance at Paris-Charles de Gaulle are ready to take up this new logistical challenge. As certified professionals with a real know-how, both on operational and custom sides, and staffed for controlled management of…Philippe Legué,Interregional head of Customs for the Paris Airports, stated: "in coordination with all members of the airport community, the priority of the customs at Paris-Charles de Gaulle is to guarantee the safety and the fluidity of vaccine supplies. The customs services at Paris-Charles de Gaulle are organized and mobilized to handle day and night customs…Édouard Mathieu,Chief of development for Paris-Charles de Gaulle Airport within Groupe ADP,concludes: "with its 300 hectares and 700,000 sq.m of cross-dock warehouse space giving direct access to the airside areas, the Cargo City at Paris-Charles de Gaulle is a considerable asset enabling all players in the cargo community and their shipper customers to reduce time between vaccine…ACFAAir Cargo France Association (ACFA) has replaced the Inter-professional Freight Committee (CIF), which aimed to unite all the air freight players at Paris-Charles de Gaulle Airport. Launched in 2017 to give new impetus to the French air cargo sector, the ACFA encourages collaboration and exchanges…www.acfa-france.com/en/home/Download the press release

The Air France group plans measures to adapt its workforce to the COVID-19 crisis

Air France and HOP! today presented the staff representatives with their strategic orientations and the prospects for adapting the workforce following the COVID-19 crisis which has hit the Group hard. For three months, Air France's activity and revenue fell by 95%, and at the height of the crisis,…

Temperature checks to be progressively implemented on departure of all Air France operated flights as from 11 May 2020

As from 11 May 2020 and to ensure the highest level of health and safety, Air France will progressively implement temperature checks on departure from all its flights. These systematic checks will be carried out with contactless infrared thermometers. A body temperature below 38°C will be required…compulsory wearing of masks for all crew membersand agents in contact with customers, Themodification of customer channels at the airport, with the application of physical distancing measures throughout the airport and the installation, where possible, of Plexiglas protection screens at airports, The implementation ofphysical distancing on board where possible. On almost all flights, the current low load factors make it possible to separate customers as required. In cases where this is not possible, requiring all passengers and crew to wear masks ensures adequate health protection. Thereinforcement of daily aircraft cleaning procedures, with the disinfection of all surfaces in contact with customers such as armrests, tables and screens, The introduction of aspecific procedure for disinfecting aircraftby spraying an approved virucidal product with an effective duration of ten days,Adapting in-flight serviceto limit interaction between customers and crew members. On domestic flights and short flights in Europe, meal and beverage services have been suspended. On long-haul flights, cabin service is limited and preference is given to individually wrapped products. In addition,the air in the cabin is renewed every 3 minutes. The air recycling system on board Air France aircraft is equipped with "High Efficiency Particulate Air" orHEPA filters, identical to those used in hospital operating theatres. These filters extract more than 99.99% of the smallest viruses, including those no larger than 0.01 micrometres, thus ensuring that cabin air complies with quality standards. Coronavirus type viruses, ranging in size from 0.08 to 0.16 micrometres, are filtered through the HEPA filters. Air France…

Wearing a mask will be made compulsory on all flights operated by Air France as from 11 May 2020

In line with French instructions making the wearing of a mask compulsory on public transport, Air France will ask its customers to wear a mask throughout their journey as from 11 May 2020. Customers will be notified of this via all communication channels (e-mail, sms, websites) prior to their…compulsory wearing of masks for all crew membersand agents in contact with customers, Themodification of customer channels on the groundwith the implementation of physical distancing along the customer journey at the airport and the installation of Plexiglas protection screens at airports each time it is possible, The implementation ofphysical distancing on board where possible. On most flights, the current low load factors make it possible to separate customers as required. In cases where this is not possible, requiring all passengers and crew to wear masks ensures adequate health protection. Thereinforcement of daily aircraft cleaning procedures, with the disinfection of all surfaces in contact with customers such as armrests, tables and screens, The introduction of aspecific procedure for the periodic disinfecting aircraftby spraying an approved virucidal product effective for 10 days,Adapting in-flight serviceto limit interaction between customers and crew members. On domestic flights and short flights in Europe, meal and beverage services have been suspended. On long-haul flights, cabin service is limited and preference is given to individually wrapped products. ​In addition,the air in the cabin is renewed every 3 minutes. The air recycling system on board Air France aircraft is equipped with "High Efficiency Particulate Air" orHEPA filters, identical to those used in hospital operating theatres. These filters extract more than 99.99% of the smallest viruses, including those no larger than 0.01 micrometres, thus ensuring that cabin air complies with quality standards. Coronavirus type viruses, ranging in size from 0.08 to 0.16 micrometres, are filtered through the HEPA filters. Air France…

More than 270,000 passengers including 150,000 French nationals repatriated by the Air France group

The global health crisis caused by COVID-19 has resulted in the largest global repatriation operation ever seen. Hundreds of thousands of travellers wanted to return home as quickly as possible, presenting an unprecedented operational challenge in the face of numerous border and airspace closures.Working hand in hand with the Ministry of Foreign Affairs and the embassiesAir France has worked in close collaboration with the Ministry of Foreign Affairs and the State Secretary for Transport to identify and prioritize needs in the various countries, in conjunction with the embassies and Air France delegations around the world. An operational crisis unit was opened 7…150,000 French nationals were able to return home thanks to Air France and TransaviaSince 14 March 2020, Air France and Transavia have operated more than 1,800 flights from 132 airports in 82 countries, enabling the repatriation of more than 270,000 passengers, including 150,000 French nationals. In a severely deteriorated economic context and at a time when most aircraft had to…Territorial continuity and the transport of medical equipment and goods essential for crisis managementAir France's activity is now focused on operating a minimum flight schedule, equivalent to around 5% of the capacity usually available. This is designed, on the one hand, to preserve territorial continuity to major French cities and overseas territories, and, on the other hand, to maintain a…

COVID-19 – Air France is doing all it can to ensure French and European nationals currently abroad can return home

Air France is working in close collaboration with the French Ministry of Foreign Affairs and the embassies to identify the repatriation needs of French and European nationals and to implement additional transport solutions at specific fares as quickly as possible.This notably concerns Portugal, the Maghreb, Senegal, Madagascar, Tahiti, Argentina, Cuba, Costa Rica, Mexico, Peru, the Dominican Republic, Jordan, Thailand, the Maldives or Vietnam. Details about these flights and the booking procedure will be communicated at a later date. Air France teams are…

Situation update - coronavirus

Air France's top priority is the health and safety of its customers and employees in France and around the world. Air France has been working in close collaboration with the national and international health authorities since the outbreak of the coronavirus. After careful consideration of the…

Air France plans to operate its entire flight schedule on January 6 and 7, 2020

As part of the national labour disruption relating to government-proposed changes to the national pension system, certain Air France flight crew unions have called for a strike from 6 to 9 January 2020, even though discussions between the government and the unions have resulted in guarantees for…On January 6 and 7, 2020, Air France plans to operate its entire flight schedule.Air France would like to remind its customers that it has operated its entire flight schedule since the start of the national strike movement in December 2019, with the exception of adjustments to the flight schedule as mandated by the French Civil Aviation Authority (DGAC) which have affected all…