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Air France and Atout France strengthen their partnership to promote France as a destination

Today, Monday, March 11, 2019, Patrick Alexandre, EVP Commercial, Sales & Alliances at Air France-KLM and Christian Mantei, Managing Director of Atout France, signed a partnership agreement to strengthen the joint actions of Air France and Atout France to promote France as a destination. The…

The Air France group plans measures to adapt its workforce to the COVID-19 crisis

Air France and HOP! today presented the staff representatives with their strategic orientations and the prospects for adapting the workforce following the COVID-19 crisis which has hit the Group hard. For three months, Air France's activity and revenue fell by 95%, and at the height of the crisis,…

Temperature checks to be progressively implemented on departure of all Air France operated flights as from 11 May 2020

As from 11 May 2020 and to ensure the highest level of health and safety, Air France will progressively implement temperature checks on departure from all its flights. These systematic checks will be carried out with contactless infrared thermometers. A body temperature below 38°C will be required…compulsory wearing of masks for all crew membersand agents in contact with customers, Themodification of customer channels at the airport, with the application of physical distancing measures throughout the airport and the installation, where possible, of Plexiglas protection screens at airports, The implementation ofphysical distancing on board where possible. On almost all flights, the current low load factors make it possible to separate customers as required. In cases where this is not possible, requiring all passengers and crew to wear masks ensures adequate health protection. Thereinforcement of daily aircraft cleaning procedures, with the disinfection of all surfaces in contact with customers such as armrests, tables and screens, The introduction of aspecific procedure for disinfecting aircraftby spraying an approved virucidal product with an effective duration of ten days,Adapting in-flight serviceto limit interaction between customers and crew members. On domestic flights and short flights in Europe, meal and beverage services have been suspended. On long-haul flights, cabin service is limited and preference is given to individually wrapped products. In addition,the air in the cabin is renewed every 3 minutes. The air recycling system on board Air France aircraft is equipped with "High Efficiency Particulate Air" orHEPA filters, identical to those used in hospital operating theatres. These filters extract more than 99.99% of the smallest viruses, including those no larger than 0.01 micrometres, thus ensuring that cabin air complies with quality standards. Coronavirus type viruses, ranging in size from 0.08 to 0.16 micrometres, are filtered through the HEPA filters. Air France…

Wearing a mask will be made compulsory on all flights operated by Air France as from 11 May 2020

In line with French instructions making the wearing of a mask compulsory on public transport, Air France will ask its customers to wear a mask throughout their journey as from 11 May 2020. Customers will be notified of this via all communication channels (e-mail, sms, websites) prior to their…compulsory wearing of masks for all crew membersand agents in contact with customers, Themodification of customer channels on the groundwith the implementation of physical distancing along the customer journey at the airport and the installation of Plexiglas protection screens at airports each time it is possible, The implementation ofphysical distancing on board where possible. On most flights, the current low load factors make it possible to separate customers as required. In cases where this is not possible, requiring all passengers and crew to wear masks ensures adequate health protection. Thereinforcement of daily aircraft cleaning procedures, with the disinfection of all surfaces in contact with customers such as armrests, tables and screens, The introduction of aspecific procedure for the periodic disinfecting aircraftby spraying an approved virucidal product effective for 10 days,Adapting in-flight serviceto limit interaction between customers and crew members. On domestic flights and short flights in Europe, meal and beverage services have been suspended. On long-haul flights, cabin service is limited and preference is given to individually wrapped products. ​In addition,the air in the cabin is renewed every 3 minutes. The air recycling system on board Air France aircraft is equipped with "High Efficiency Particulate Air" orHEPA filters, identical to those used in hospital operating theatres. These filters extract more than 99.99% of the smallest viruses, including those no larger than 0.01 micrometres, thus ensuring that cabin air complies with quality standards. Coronavirus type viruses, ranging in size from 0.08 to 0.16 micrometres, are filtered through the HEPA filters. Air France…

More than 270,000 passengers including 150,000 French nationals repatriated by the Air France group

The global health crisis caused by COVID-19 has resulted in the largest global repatriation operation ever seen. Hundreds of thousands of travellers wanted to return home as quickly as possible, presenting an unprecedented operational challenge in the face of numerous border and airspace closures.Working hand in hand with the Ministry of Foreign Affairs and the embassiesAir France has worked in close collaboration with the Ministry of Foreign Affairs and the State Secretary for Transport to identify and prioritize needs in the various countries, in conjunction with the embassies and Air France delegations around the world. An operational crisis unit was opened 7…150,000 French nationals were able to return home thanks to Air France and TransaviaSince 14 March 2020, Air France and Transavia have operated more than 1,800 flights from 132 airports in 82 countries, enabling the repatriation of more than 270,000 passengers, including 150,000 French nationals. In a severely deteriorated economic context and at a time when most aircraft had to…Territorial continuity and the transport of medical equipment and goods essential for crisis managementAir France's activity is now focused on operating a minimum flight schedule, equivalent to around 5% of the capacity usually available. This is designed, on the one hand, to preserve territorial continuity to major French cities and overseas territories, and, on the other hand, to maintain a…

COVID-19 – Air France is doing all it can to ensure French and European nationals currently abroad can return home

Air France is working in close collaboration with the French Ministry of Foreign Affairs and the embassies to identify the repatriation needs of French and European nationals and to implement additional transport solutions at specific fares as quickly as possible.This notably concerns Portugal, the Maghreb, Senegal, Madagascar, Tahiti, Argentina, Cuba, Costa Rica, Mexico, Peru, the Dominican Republic, Jordan, Thailand, the Maldives or Vietnam. Details about these flights and the booking procedure will be communicated at a later date. Air France teams are…

Caméléon France

Support for the prevention of violence in the school environment in Aulnay-sous-Bois In 2012, Caméléon France formed a partnership with the Air France Foundation to bolster prevention initiatives in the school and extracurricular environment. Educational workshops on raising awareness of and promoting children’s rights, international solidarity and combating violence against…

Situation update - coronavirus

Air France's top priority is the health and safety of its customers and employees in France and around the world. Air France has been working in close collaboration with the national and international health authorities since the outbreak of the coronavirus. After careful consideration of the…

Air France plans to operate its entire flight schedule on January 6 and 7, 2020

As part of the national labour disruption relating to government-proposed changes to the national pension system, certain Air France flight crew unions have called for a strike from 6 to 9 January 2020, even though discussions between the government and the unions have resulted in guarantees for…On January 6 and 7, 2020, Air France plans to operate its entire flight schedule.Air France would like to remind its customers that it has operated its entire flight schedule since the start of the national strike movement in December 2019, with the exception of adjustments to the flight schedule as mandated by the French Civil Aviation Authority (DGAC) which have affected all…

New Air France products for young travellers

With nearly 2 million children travelling on its flights every year, Air France has always been dedicated to the well-being of families travelling with children. With the winter holidays approaching, the company is introducing new products for young globetrotters.Turning the trip into a world of make-believeIn all cabins on Air France long-haul flights, children now receive a new fun activity kit from cabin crew to keep them amused with imaginative role-play games during their trip and for use at home. Inside, they will find a little dog-shaped figurine with a suitcase, a plane in the airline’s…Optimum well-being for infantsAir France also offers new products for families travelling with infants under the age of 2. In all cabins on Air France long-haul flights, customers receive an adorable kraft paper kit containing a cuddly toy dog, made of reusable and recyclable soft materials. In the La Première, Business and…Air France makes holiday travel funThroughout the trip, Air France also offers other fun activities for its young travellers. Alongside special meals and fun activity kits, our little globetrotters can also enjoy a dedicated selection of entertainment programmes including music, cartoons and an introduction to meditation. A…