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Air France presents its new spring menu on board its long-haul la première and business cabins

From March to June 2023, on departure from Paris, Air France offers a new series of exceptional dishes to be exclusively enjoyed on board its long-haul La Première and Business cabins. The company is teaming up with a high-flying trio of chefs - Mauro Colagreco, Angelo Musa and Régis Marcon – to…Mauro Colagreco and Angelo Musa in the La Première cabinFor the very first time, the company has entrusted the dishes on the menu of its prestigious La Première suites to Mauro Colagreco, a three-Michelin starred chef and UNESCO Goodwill Ambassador for biodiversity, based in Menton (France). He has come up with eight tasty dishes that will be revealed…VideoLa carte signée par Mauro Colagreco en cabine La Première d'Air France In terms of desserts, this is also the first time that Angelo Musa, Meilleur Ouvrier de France and World’s Best Pastry Chef, is bringing an elegant and sweet touch to the menus in the La Première cabin worthy of the finest…VideoLes pâtisseries d'Angelo Musa en cabine La Première d'Air FranceRégis Marcon in the Business cabinIn the Business cabin, Régis Marcon, the triple Michelin-starred chef and Bocuse d’Or winner, offers a new series of refined dishes. Nature has always inspired this chef who draws his inspiration from the Ardèche and Auvergne regions of France to create unique dishes for the company. He has signed…À propos de Mauro ColagrecoDepuis sa terre natale l’Argentine, jusqu’à ses terroirs de la Côte d’Azur, le chemin fut parsemé de voyages, de découvertes, d’ambitions, et de travail acharné qui ont mené Mauro Colagreco au sommet de son art. Son audace et sa vision reflètent sa cuisine qui transcende les saisons et sa région.…À propos d’Angelo MusaChampion du monde de la pâtisserie et Meilleur Ouvrier de France, Angelo Musa est l’auteur de techniques artistiques qui ont marqué l’histoire de la profession. Chef pâtissier exécutif de l’Hôtel Plaza Athénée à Paris, à la tête de son salon de thé au sein de l’iconique Harrods à Londres, Angelo…À propos de Régis MarconBocuse d’Or en 1995 et triplement étoilé au guide Michelin, Régis Marcon incarne à lui seul une branche à part dans la gastronomie française. Sa cuisine symbolise avant tout la nature qui l’entoure et raconte son parcours. Entre Ardèche et Auvergne, entre plaine et montagne, entre Velay et Vivarais…

Air France, n°1 for customer relations in the transport category

On 14 March 2023, Air France was awarded first prize at the Customer Relations Awards® 2023 in the Transport category for the 8th year running. Organized by BearingPoint and Kantar, this ranking* truly reflects the voice of French customers. Since 2003, the Customer Relations Awards® has been…

Air France releases details of 2023 summer schedule, spearheaded by more flights to asia, north america and east africa

Conversations with the Fondation - Episode 1

Ludivine Lépine is a long-haul Boeing 777 pilot, and Alain Marteau – now retired – was formerly in charge of ground crew documentation. Together, they form part of the network of friends of the Air France Foundation. We caught up with them for discussion where they shared their experiences and…Can you tell us about your career at Air France?Ludivine: At the age of 12, I took my first flight, an experience that inspired me to go further. Fascinated by planes and flying, I continued my studies in this field and joined the Ecole Nationale de l’Aviation Civile in 2006. My career at Air France began at AFMAé (an organization that provides…How did you find out about the Foundation?Ludivine: I think I first heard about it in Air France magazine, back when it was distributed onboard our planes. Alain: The Director of Personnel, Mr. Vidalon, whom I knew through my professional activity, initiated the idea of creating the Air France Foundation. He asked me to join his team of…What motivated you to become a friend of the Foundation?Ludivine: During my career, I've been fortunate enough to fly alongside crew members who are very involved in humanitarian causes and the Foundation’s work. I was particularly impressed by their missions in Madagascar alongside Father Pedro. These actions made me want to give meaning to my…How long have you been involved in the Foundation's actions?Ludivine: My involvement with the Foundation is recent. I took part for the first time in an action as a volunteer during the Foundation's Grand Prix 2024. I was able to talk to representatives of partner organizations and meet colleagues from other departments within the company. Alain: Since 1993…Are you involved in associations? If so, which ones and why?Ludivine: I'm involved with young women who want to become pilots. My involvement with the French Association of Women Pilots enables me to accompany and support them on their journey. For several years now, I've observed that these young women can sometimes doubt their abilities or lack…What has impressed you the most during your actions with the Foundation?Ludivine: I was struck by the team spirit that prevailed among the volunteers. Despite coming from different professions, we worked together with a natural fluidity and a contagious good mood. I was touched to see all these different professions working together for a common cause. It was this…How has your experience at Air France been useful to you in your missions?Ludivine: In my professional life, as a co-pilot, I'm used to working in a technical environment. My role within the crew therefore rarely brings me into direct contact with passengers. Taking part in one of the Foundation's events enabled me to discover another aspect of the cabin crew/ground…What lessons have you learned from your volunteer involvement in the associative world and with the AF Foundation?Ludivine: I've learned that everyone has something valuable to contribute to others: young people have energy, fresh vision, and new ideas. More experienced people bring specific expertise and skills. Involvement in a cause becomes a source of fulfillment. Alain: It makes us realize how lucky we…What impact has your volunteer involvement had? (About the vision you have of your job, about the world, about your daily life or with your family)?Ludivine: My involvement has enabled me to realize how lucky I am, to take a step back and put my problems into perspective. By seeing what people in difficult situations go through, you learn to appreciate the simple things in life and be more positive. Alain: I no longer listen to people who…Would you recommend other Air France employees to become friends of the Foundation? If so, why? You bet?Ludivine: Of course, I recommend everyone to join the friends of the Foundation and spread the word. Alain: I 100% recommend getting involved with the Foundation. There is a real sense of humanity, mutual support and community. Final Words1 slogan or motto to describe the Foundation?Ludivine: For me, the Foundation is synonymous with connection: forging ties with associations to help them achieve their full potential, but also within the company. Alain: Alongside the Foundation, let's help create a better world for children!

How Air France is using Artificial Intelligence (AI) to optimize its business activities and improve the customer experience

With 100,000 customers carried every day on board more than 1,000 flights, Air France’s activity generates a considerable volume of data. Making optimum use of this resource to constantly improve performance is therefore a strategic challenge for the airline, combined with an absolute priority,…2023, the turn of generative artificial intelligenceSince 2023, Air France has been engaged in a new revolution around generative AI. A new type of artificial intelligence capable of generating rich content autonomously. Unlike traditional artificial intelligence, which focuses on specific tasks such as data classification, generative AI actually…TALIA: Air France's internal ChatGPT, enabling employees to familiarize themselves with the functioning of this tool in a secured environment, without any information being passed on to third parties. TALIA is used daily by Air France employees to write e-mails, search for information in PDF documents,…PAMELIA: a solution allowing Air France airport agents to obtain answers to customers’ queries directly on their iPad. Number of bags allowed, transport of live animals, formalities: PAMELIA searches for the answer in the airline’s reference manuals and procedure documentation and generates a written…CHARLIE: a tool for the airline’s maintenance teams, enabling them to search for aircraft part numbers in the airline and manufacturers’ documentation. This tool saves precious time when repairing or replacing parts, thus contributing to flight punctuality.FOX: a tool for analysing customer feedback, to have a better understanding of their expectations and concerns. Using generative AI, FOX is capable of automatically analysing customer feedback and translating the gist of diverse and complex texts incorporating humour or irony. This tool can also be…A reasonable and controlled use of artificial intelligence,with priority given to the protection of customer and company data, respect for rules and ethical principles, and strict compliance with regulations. This means keeping the solutions used within a closed circuit, and setting up an AI Committee to ensure that all these principles are properly…Promoting existing solutions and supporting initiatives within the company.The operational research team, which now has 150 employees, supports the different business sectors as they explore the possibilities offered by artificial intelligence. According to the needs expressed, the operational research department can guide teams towards a more or less complex solution,…Using market solutions rather than designing models inside the company.Artificial intelligence,particularly generative AI, is still a relatively new field of expertise and the technologies are not yet mature. This can make them obsolete relatively quickly. Air France therefore relies on existing solutions and models rather than seeking to develop its own from scratch. This approach notably…

Xavier Thuizat appointed Air France's new Head Sommelier

Air France has chosen Xavier Thuizat, Head Sommelier at Hôtel de Crillon, A Rosewood Hotel, to sign its future wine, champagne and spirits list in all its travel cabins and lounges at its Paris airports. The Burgundy-born sommelier will also be putting together a new range of French beers. Meilleur…About Xavier ThuizatOriginally from the Burgundy wine-growing region, Xavier Thuizat is especially fond of this area of France, which he highlights through his work. Having worked at prestigious gastronomic establishments such as Relais Bernard Loiseau, Le Meurice, Pierre Gagnaire and the Peninsula, he now in charge…About Hôtel de Crillon, a Rosewood HotelFronted by the majestic architecture of Ange-Jacques Gabriel, Hôtel de Crillon, A Rosewood Hotel overlooks the spectacular Place de la Concorde, one of the most beautiful city squares in the world. Built at Louis XV’s request, the hotel became the residence of the illustrious Count de Crillon and…

Brazil, Maldives, Sweden: Air France Unveils the First Additions to its 2024-2025 Winter Schedule

New routes out of Paris-Charles de Gaulle airport to Salvador (Brazil), Malé (Maldives) and Kiruna (Sweden); Extended winter service to Denver (Colorado, USA) and Phoenix (Arizona, USA). Air France continues to expand its network. During the 2024-2025 winter season (November 2024 to March 2025),…Salvador (Bahia State, Brazil), with three flights a week (on Mondays, Thursdays and Saturdays) beginning October 28, 2024. Flights will be operated on Airbus A350-900s equipped with 324 seats (34 in Business, 24 in Premium Economy and 266 in Economy). The former Brazilian capital, designated a UNESCO World Heritage site, will…Malé (Maldives), with up to 2 flights a week (on Fridays and Sundays) during the winter holiday season, from December 20, 2024 to January 5, 2025. Flights will be operated on Airbus A350-900s equipped with 292 seats.Kiruna (Sweden), with 1 weekly flight on Saturdays beginning December 21, 2024, operated on Airbus A319s. After Rovaniemi (Finland), Kittilä (Finland), Tromsø (Norway) and Narvik Lofoten (Norway, only operated in summer), Kiruna will be Air France’s 5 th destination in Lapland. Located 200 kilometers north of the…

Air France's RECORD commitment in Toulouse

For many years, Air France has been actively supporting a policy of equal opportunities and professional integration in the French regions. Thanks to the RECORD scheme, Air France was able to invite 15 pupils from the George Sand de Bagatelle secondary school to visit its La Barigoude site in…

Air France is Seeking its Future Work-Study Students for 2024

Dreaming of a career in the aviation industry? Join Air France as a work-study student and develop your skills with one of the sector’s leading actors. As it does every year, Air France is recruiting a large number of work-study students. This year, the company is seeking to fill 1,100 positions…Aircraft Maintenance(mechanics, engineers, etc.) ·IT & Data(business analysts, designer/developers, data scientists, etc.) ·Support Functions(finance, marketing, human resources, etc.) ·Digital(e-development, product managers...) ·Strategy and Economic Performance·Customer Relations·Cargo & Supply Chain(logistics project managers, aircraft supply technicians, etc.) · ... and so much more!VideoVidéo Alternance 2024 All vacancies are available on the recruitment website. This year, Air France is also organizing a special work-study webinar (in French) on Wednesday, April 24th from 6:00 to 7:30 pm (Paris time). During this event, which is open to all students, work-study students currently…

Air France unveils a new advertising campaign to welcome the world to France for the Paris 2024 Olympic and Paralympic Games

As official partner of the Paris 2024 Olympic and Paralympic Games, Air France is today unveiling a new advertising campaign to proudly welcome all the national delegates travelling to Paris and France to celebrate these special events. Image © Air France Image © Air France Click here to download…An iconic symbol of France and Air FranceThe company is running a promotional campaign featuring a young woman wearing make-up in the colours of the French flag, accompanied by a welcome message from the 39,000 Air France staff – “proud to welcome the world to France”. The special make-up used to create the young woman’s look is the work…VideoAir France | Proud to welcome the World to France for the Paris 2024 Olympic and Paralympic GamesAn inside look at the preparations underway for the Paris 2024 GamesIn addition to this advertising campaign, Air France invites you to take a look behind the scenes with a series of videos on the preparations underway for the Games. An initial video clip describing the transport of sports equipment (kayaks, athletics poles and competition bikes) has already been…