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VideoSaphir, a bespoke programme by Air France With the SAPHIR programme, Air France offers special services on all its flights to facilitate travel for people with reduced mobility due to disability. With SAPHIR, an information and booking assistance service for people with disabilities, customers are…SAPHIRRequesting assistance Learn more
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Committed to the well-being of the families who travel on its routes, Air France carries nearly 2 million children every year. During the journey, the company makes sure young travellers enjoy themselves. On long-haul flights from Paris, Air France provides children with special meals made…Play and Creativity Across the Journey In all Air France long-haul cabins, flight attendants provide children with a box of games to play, tell stories and unleash their creativity as they travel to new places or return home. All young travellers are provided with the box when their meal is served. Families travelling with a baby (0-2…Creating a Magical Travel ExperienceDuring the trip, children enjoy dedicated entertainment programmes, including music, cartoons, and an introduction to meditation. A range of 16 children's magazines can be downloaded from the Air France Play app. Air France also welcomes unaccompanied children aged 4 to 17 on board its aircraft.…
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Air freight made a late appearance at Air France.VideoFret / Freight | Air FranceAT THE BEGINNINGS OF COMMERCIAL AVIATIONTransporting merchandise by air, in addition to mail, was not necessarily an attractive proposition. Aircraft were limited in space and range, and had no real appeal for anything except small freight and letters. It was just a marginal activity, one that Air France progressively integrated in the…PRODIGIOUS GROWTHEverything changed after the war. The use of air freight had increased during the six-year conflict. It had become common with increasingly high-performance planes. Between 1938 and 1950, global passenger traffic increased by 1700%, and postal traffic by 600%. Freight increased 4500%! Airlines…THE FLIGHT OF THE "PÉLICAN"The first cargo jets entered into service in 1963. The Boeing 707-320C (known as the "Pélican" at Air France) could transport 40 tonnes of cargo. Loading was optimised using containers, which had just been invented. Air France opened its first freight terminal in Orly, and it sometimes saw unusual…A TRUE AIR FRANCE PROFESSIONFreight became an integral profession within Air France. It made up more than 22% of the airline's activity at the beginning of the 1970s. A dedicated division, Air France Cargo, was created in 1972. However, the petrol crisis dealt a firm blow to the aviation sector. The air freight landscape…NUMBER ONE IN THE WORLD, AFTER THE INTEGRATORSAir France belongs to this last category, even though it now favours placing freight in the holds of its passenger planes. It relies on 3,000 networks and a network of 200 destinations, located around 4 large freight terminals, including Paris-Charles de Gaulle. There's also its fleet of 15 all-…Discover today's professionsEn savoir plus
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To adapt to the digital habits of its customers, Air France regularly offers new direct-exchange channels available every day around the world. The company responds to its customers nine different languages via Facebook Messenger, WhatsApp, Twitter, WeChat in China, and Kakaoltalk in South Korea.…Air France App An ideal travel companion, the Air France app is a simple and useful way to manage trips, from ticket purchases to arrival information at the final destination. Download the app Image © Air France
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As an ambassador of French gastronomy and savoir-faire throughout the world, Air France has always endeavoured to offer all its customers a high-quality culinary experience at every moment of their journey. The meal on board Air France flights is a highlight of the trip and always synonymous with…More Responsible CateringAir France is committed to offering 100% French meat, poultry, dairy products and eggs, as well as fish from sustainable fisheries, in all its travel cabins and Paris airport lounges. The company also serves a selection of fresh, local and seasonal products, and a vegetarian option is…GASTRONOMYDiscover all the culinary delights of Air France Read the press kit
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Air France offers all its Business and Flying Blue Elite Plus customers access to over 200 SkyTeam and partner lounges worldwide, including 25 Air France lounges.The journey begins at the airportBefore your trip or while waiting for a connecting flight, Air France lounges offer a wide range of services in a tranquil setting, far from the hustle and bustle of the airport. Whether you're looking for a place to rest, work, dine or even enjoy a shower, spa treatment or sauna, Air France has…Gastronomy celebrating the French art of livingIn all its lounges, Air France offers a wide range of food and beverage outlets celebrating French cuisine and responsible catering, in the spirit of bistronomy. In its Paris lounges, this offer includes dishes by top French chefs. At Paris-Charles de Gaulle, Alain Ducasse and his teams are…The La Première lounge at Paris-Charles de Gaulle, an exceptional interludeWith La Première, Air France offers a unique, tailor-made travel experience for customers who are sensitive to the smallest details. As soon as they arrive at Paris-Charles de Gaulle, La Première guests are welcomed in a dedicated lounge in terminal 2E. Designed by architect Didier Lefort, the Air…
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In all Air France long-haul cabins, each customer has a large high-definition screen offering over 1,500 hours of on-demand entertainment. In the newest cabins, the anti-glare screen now offers 4K quality and is Bluetooth equipped for connecting personal headphones. The company is also gradually…Staying ConnectedThe entire Air France fleet* offers Air France Connect,the airline’s connectivity offer. Accessible from both the on-board screen and personal devices, the portal is available via three types of passes, one of which is completely free. Passengers can use the system to send and receive messages and…
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Since 1992, the Air France Foundation has been financing non-profit projects for the most vulnerable young people, with a long-term approach. Whether they are in a precarious situation, ill or disabled, all children have the right to a better future. With three decades of experience and…VideoLa Fondation Air France fête ses 30 ansEducation, inclusion and social & professional insertionThe Air France Foundation supports associations whose professionalism, experience and expertise make a difference for thousands of children and young people. The actions carried out can be dedicated to the education and support of children – whether they be orphans, homeless, school dropouts,…Deepening environmental awareness:The Foundation supports associations whose objective is to make children and young people aware of climate-related issues. Through educational contributions, teaching about the future of the planet, the implementation of concrete actions and training in sustainable practices that respect natural…Humanitarian support program:Air France is putting its expertise as an airline to work for 16 NGOs that take care of children and young people with medical needs. Through its humanitarian support program, the Air France Foundation provides transportation for sick children to health centers in France and Europe. The Foundation…The Air France Foundation Employee NetworkThe Air France Foundation is made up of 5,000 employee volunteers who form a formidable network to relay, support and sustain its actions. Air France employees subscribe to the Air France Foundation to join the network, receive news and volunteer at events. Employees can take part in all donation-…
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A LIFETIME OF CAREERS IN ONE COMPANY Faced with a demanding, constantly changing environment, the company needs to be adaptable and agile in its organisation. Building appropriate career paths and developing skills are priority issues in the company. Image © Air France Air France offers a wide variety of professions in three main…
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At Air France, training is an exciting, everyday affair!Air France’s ambition is to provide you with an enriching and rewarding experience, while offering interesting career prospects and top-notch training. The airline provides the resources to drive and track the necessary development of your skills, in line with continual changes in organisations and…Our seven training schools to support you:“Le Campus”, a company-wide training centre (35,000 trainees and 200,000 hours of training per year) Six “Profession” Training schools: Stopover School, Sales Academy, Cargo School, Industrial Training School, Air France Crew Academy, In-Flight Service School.